Return & Refund Policy of The Burn Down Inc. - www.burndownpodcast.com
If you are not happy with your purchase, we will accept a return of a unused product within 30 days. Once we receive the returned item The Burn Down Podcast will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
You can view the policy at this link as well: Return & Refund Policy Link
Please note, this link states a 14 day policy but we follow a 30 day policy as noted here on www.burndownpodcast.com. This is the only edit from this link.
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
The Burn Down Podcast will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. Shipping cost is covered by the customer.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
If you would like to start a return, please use the form below and mention "Returns & Refunds" in the message box. Thank you.